Ongoing support program
In terms of operating a franchise, Presse Café offers many services, among others, to ease the tasks of the franchisee as well as to maintain its high standards of quality such as:
- Helping with the provision’s supply
- Training every time a new product is launched
- Selecting a list of suppliers and negotiating the prices
- Organizing promotional campaigns to advertise the brand’s image
- Analyzing the clientele’s comments and complaints, in order to improve the services that meet better their demands
- Giving support when recruiting new staff
- At the franchisee’s request: the possibility of complementary services (legal, accounting, data-processing and financial analysis assistance) for a fee.
Resources
The Presse Café team remains available at all time to help the franchisees and to answer to all their questions. Moreover, support material and reference guides are handed in to help them in their daily operations:
- Presse Café Operation Manual
- Employee Training Manual
- Introduction Guide for new products and promotions
- The Presse Café franchisees’ electronic journal (soon)
- The job offer section on the Presse Café’s website
If you have other questions or if you wish to schedule an appointment with us to discuss business opportunities offered by Les Cafés V.P., please do not hesitate contacting Mr. Claude Monette by email at cmonette@cafesvp.ca or by phone at 1 888 395 2354 extension 229. Do not forget to leave your name and address. He will be more than glad to assist you and to answer to all your questions.
